Privacy Policy

Last Updated: 25 October 2025

MATCHWORX LIMITED ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application and services (collectively, the "Service").

Company Details:

• Company Name: MATCHWORX LIMITED
• Company Number: 16297608
• Registered Office: President Park, President Way, Sheffield, South Yorkshire, England, S4 7UR

1. Information We Collect

1.1 Personal Information You Provide

When you register for and use our Service, we collect the following personal information:

• Identification Information: Full name
• Contact Details: Email address, telephone number, postal address
• Professional Information: Qualifications, certifications, skills, work experience, employment history
• Profile Information: Availability, job preferences, CV/resume
• Account Information: Username, password (encrypted)

1.2 Information Automatically Collected

We automatically collect certain information when you use our mobile application:

• Device information (model, operating system, unique device identifiers)
• Usage data (features used, time spent, interactions)
• Location data (with your consent, for job matching purposes)
• Log data (IP address, access times, app crashes)

2. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

• Consent: You have given clear consent for us to process your personal data for job matching and sharing with potential employers
• Contract: Processing is necessary for the performance of our contract with you
• Legal Obligation: Processing is necessary for compliance with legal obligations
• Legitimate Interests: Processing is necessary for our legitimate interests (improving our services, fraud prevention)

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Match you with relevant job opportunities
• Share your profile with potential employers when you apply for positions
• Send you job offers and opportunities that match your skills and preferences
• Communicate with you about our services
• Improve and personalise our Service
• Ensure the security and integrity of our platform
• Comply with legal obligations
• Prevent fraud and abuse

4. How We Share Your Information

4.1 With Employers

When you agree to receive job offers or apply for positions:

• We share your name, contact details, qualifications, and relevant professional information with potential employers
• You explicitly consent to this sharing when you activate job matching or apply for specific positions
• Employers can view your profile and contact you directly regarding job opportunities

4.2 We Do NOT Share Your Data With:

• Third-party marketing companies
• Data brokers or aggregators
• Social media platforms (unless you explicitly connect your account)
• Any other third parties for their own marketing purposes

4.3 Service Providers

We may share limited data with trusted service providers who assist us in operating our Service, including:

• Cloud hosting providers (for data storage)
• Payment processors (if applicable)
• Customer support tools
• Analytics services (anonymised data only)

These providers are contractually obligated to protect your data and use it only for specified purposes.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or legal process
• Requests from law enforcement or regulatory authorities
• Protection of our legal rights or safety of users

5. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing of your data for certain purposes
• Right to Withdraw Consent: Withdraw consent at any time (without affecting prior processing)
• Right to Lodge a Complaint: Complain to the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details provided below.

6. Data Retention

We retain your personal data for as long as:

• Your account remains active
• Necessary to provide you with our services
• Required by law or for legitimate business purposes

When you delete your account, we will delete or anonymise your personal data within 30 days, except where we are legally required to retain certain information.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Staff training on data protection
• Secure data centres in the UK/EEA

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. International Data Transfers

Your data is primarily stored and processed in the United Kingdom. If we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the UK ICO
• Adequacy decisions recognising equivalent data protection

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Cookies and Tracking Technologies

Our mobile application may use cookies and similar tracking technologies to enhance user experience. You can control cookie preferences through your device settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new policy in the app
• Updating the "Last Updated" date
• Sending you an email notification (for material changes)

Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us & Data Protection Officer

13. Complaints to the ICO

You have the right to lodge a complaint with the UK's supervisory authority: